In February my dear friend and longtime employee Barbara Emmett passed away after a valiant fight against cancer. She was one of the best employees anyone could ever have. She kept all of her co-workers laughing and helped make work seem like a party. She was a hard worker, great person and wonderful friend. She will truly be missed by all who knew her. Especially her GBO family.
go to our facebook page:
to see the album of memories posted in her honor.
This is a story that touched me - so wanted to share:
NAM'S TO THE RESCUE! and Yeah for CANCER Free! We received this email from a customer we were shipping to, I had sent him a message and he responded:
Thank you, I Love your cookies, I will tell you a quick story I had stomach cancer 3 years ago they removed my stomach completely and made me a stomach out of my small intestine during my time of recovery and several surgeries my mom would stop and get me a jar of your cookies I would eat all of them by next day the doctors wanted me to gain weight as I went from 275# down to 114# your cookies helped me gain the weight now I am 145# pounds and cancer free but I still get cravings for those wonderful cookies.
Thank you for the cookies.
Timothy R. Elton
Customer Service: A dying practice
By:Amy Hentschel, Owner, Senior Provisions.
We gather today to say goodbye to our good friend and colleague, customer service. He lived a valiant life and he will be sorely missed. I remember years ago when I first met him, he had greeted me at the grocery store and pulled a cart out for me...........
He stayed close by, but never bothered me. If I had a question, he was not too far away. When I was done with my shopping, I had forgotten an ingredient and he ran all the way back to get it for me. He was so kind to push my cart out to the car and loaded my bags in for me. I will never forget how kind he was when he said, “Have a nice day”. I later met him again after my first child. I was checking in at the doctor's office with my son who was running a fever. Customer Service greeted me with a sympathetic smile and let me know that the doctor was running a little behind. He brought me a water and some magazines to pass the time. Once it was my turned, he quickly got me in and apologized for the delay. You know what, he sounded like he really meant it. He must have said something to the doctor, because she answered all my questions and didn't make me feel rushed. That was a good day.
Lately, I could tell that he hadn't been feeling that well. I didn't see him as much when we went out and when I did, he wasn't the same. Sometimes he didn't even make eye contact with me. I knew that times had been tough, but I never expected for him to decline so quickly. It got to the point that I'm not even sure he cared if I was there or not.
I miss him. I know we all miss him. It is harder to go out these days knowing that we won't see him. I don't feel much like doing anything. It is hard to shop and get help. Its hard to find anyone to take care of us even at dinner. I feel most days like I just want to stay home. I hope someone will take up his torch and set things right again. His legacy is for all of us to carry on.
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